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Privacy Policy
Your privacy matters to us. Milestone Migration is committed to protecting your personal information and handling it securely and responsibly in accordance with applicable privacy laws and our Data Privacy Compliance Policy.
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Data Privacy Compliance Policy
- Milestone Migration is committed to protecting your personal information and handling it in accordance with applicable privacy laws and our Data Privacy Compliance Policy.
- Any personal information you provide before, during, or after your Free Eligibility Check will be collected, stored, and used solely for the purpose of assessing your enquiry, providing preliminary feedback, and determining the migration services that may be relevant to your circumstances.
- Your information may be reviewed by our Registered Migration Agents and authorised staff members to facilitate an initial assessment of your matter.
- Milestone Migration will not sell, rent, or trade your personal information to third parties. Your information may be shared only where reasonably necessary with authorised employees, Registered Migration Agents, trusted service providers, or professional advisers for the purposes of delivering our services, maintaining our business operations, or complying with legal and regulatory obligations.
- Examples of third parties with whom your information may be shared include:
- Cloud-based customer relationship management (CRM) and case management platforms;
- Secure document storage and electronic file management providers;
- Website, email, and communication service providers;
- Information technology (IT) support, cybersecurity, and system administration providers;
- Professional advisers, including legal, accounting, compliance, and audit advisers;
- Payment processing providers where applicable;
- Government departments, tribunals, regulatory authorities, and overseas authorities where required for migration-related matters;
- Translation, interpreting, skills assessment, education, employment, or other third-party organisations where you have requested assistance or provided consent.
- In certain circumstances, we may disclose personal information where required or authorised by law, regulation, court order, or direction of a government or regulatory authority.
- Where third-party service providers process personal information on our behalf, Milestone Migration takes reasonable steps to ensure they are subject to appropriate privacy, confidentiality, and security obligations and handle your information in accordance with applicable privacy laws.
- You may request access to, correction of, or deletion of your personal information, subject to any legal or regulatory obligations that require us to retain certain records.